Privacy Policy

1. Introduction

fb773 respects your privacy and is committed to protecting the personal data you share with us when using our online casino platform. This Policy applies to all personal data collected through the fb773 website at fb773.vip, our mobile web platform, customer support channels, and any other points of contact between you and fb773.

We encourage you to read this Policy carefully. If you do not agree with any aspect of our data practices, you should refrain from using the fb773 Platform and may request the closure of your account at any time by contacting our support team.

2. Data Controller

fb773 is the data controller responsible for the personal data of Players collected through the fb773 Platform. As data controller, fb773 determines the purposes and means of processing your personal data. fb773 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. You may contact the fb773 DPO at any time using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a fb773 account, we collect: full legal name, date of birth, email address, Philippine mobile number, and chosen username.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR licensing requirements and Philippine AML law, we collect government-issued ID documents (e.g., PhilSys National ID, UMID, Passport, Driver's License), a live selfie or ID photograph, and proof of address where required.

3.3 Financial Data

We collect payment instrument details necessary to process deposits and withdrawals — including GCash account numbers, Maya account details, bank account numbers, and USDT wallet addresses. fb773 does not store full card numbers; payment processing is handled by PCI-DSS compliant payment processors.

3.4 Gaming Activity Data

We record your betting history, game sessions, bonus usage, transaction history, and account balance information to administer your account, detect fraud, and fulfill regulatory reporting obligations.

3.5 Technical Data

We automatically collect IP addresses, device identifiers, browser type and version, operating system, session timestamps, and clickstream data when you access the fb773 Platform. This data is used for security monitoring, fraud prevention, and platform optimization.

3.6 Communications Data

We retain records of communications between you and fb773's customer support team — including live chat transcripts, emails, and any documents you submit — for quality assurance and regulatory audit purposes.

4. How We Collect Your Data

fb773 collects personal data through the following means:

• Direct submission — data you provide during registration, KYC, deposit/withdrawal transactions, and contact with customer support;
• Automated collection — technical data collected through cookies, web server logs, and analytics tools when you use the Platform;
• Third-party sources — identity verification data from government ID database services used for KYC; fraud screening data from licensed AML screening providers; and payment confirmation data from payment processors;
• PAGCOR-mandated reporting systems — data shared with PAGCOR's regulatory systems as required under fb773's operating license.

5. Legal Basis for Processing

fb773 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing required to create and manage your fb773 account and deliver the gaming services you have requested;
• Legal obligation — processing required to comply with PAGCOR licensing requirements, Philippine AML law (R.A. 9160 as amended), the Data Privacy Act, and other applicable Philippine legislation;
• Legitimate interests — processing for fraud prevention, security monitoring, responsible gaming compliance, and platform improvement, where these interests are not overridden by your rights;
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. How We Use Your Personal Data

fb773 uses the personal data we collect for the following purposes:

• To create, verify, and administer your fb773 account;
• To process deposits and withdrawals through GCash, Maya, BPI, BDO, and other supported payment channels;
• To verify your identity and age (21+) as required by PAGCOR;
• To comply with AML screening and transaction monitoring obligations under Philippine law;
• To detect, investigate, and prevent fraud, cheating, and prohibited conduct on the Platform;
• To administer bonuses, promotions, and loyalty programs;
• To provide customer support and resolve disputes;
• To send transactional notifications (account activity, withdrawal confirmations, security alerts);
• To send marketing communications about fb773 promotions, where you have opted in;
• To fulfill responsible gaming obligations, including monitoring for problem gambling indicators and implementing player protection measures;
• To comply with PAGCOR regulatory reporting requirements;
• To improve the Platform through analysis of aggregated, anonymized usage data.

7. Data Sharing & Disclosure

fb773 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following circumstances:

• PAGCOR: As required by our operating license, fb773 shares player data with PAGCOR for regulatory compliance and audit purposes;
• Game Providers: Where technically necessary, limited technical identifiers are shared with licensed third-party game studios to enable game functionality. Game providers are contractually prohibited from using this data for any other purpose;
• Payment Processors: Financial data is shared with licensed payment service providers (GCash, Maya, BPI, BDO, etc.) solely to process transactions. These providers are bound by their own regulatory obligations and PCI-DSS standards;
• AML/Fraud Screening Providers: We use licensed third-party services for identity verification and AML screening. These providers process data strictly for the purpose of their contracted service;
• Law Enforcement & Regulatory Authorities: fb773 will disclose personal data to Philippine law enforcement authorities, PAGCOR, the National Privacy Commission (NPC), or other competent authorities where required by law, court order, or in response to a valid legal process;
• Business Transfers: In the event of a merger, acquisition, or sale of fb773 assets, personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

8. International Data Transfers

Some of fb773's service providers — including game studios and technical infrastructure partners — may be located outside the Philippines. Where personal data is transferred internationally, fb773 ensures that adequate data protection safeguards are in place, including contractual data processing agreements that comply with the Data Privacy Act of 2012 and NPC standards. fb773 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

9. Data Retention

fb773 retains personal data for as long as necessary to fulfill the purposes outlined in this Policy and to comply with applicable legal and regulatory obligations. Specifically:

• Active account data is retained for the duration of the account relationship;
• KYC and AML records are retained for a minimum of five (5) years following account closure, as required under Philippine AML law;
• Transaction records are retained for a minimum of five (5) years for regulatory audit purposes;
• Customer support communications are retained for three (3) years for dispute resolution purposes;
• Marketing consent records are retained until consent is withdrawn and for a period thereafter sufficient to demonstrate compliance.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in accordance with NPC guidelines.

10. Cookies & Tracking Technologies

10.1 fb773 uses cookies and similar tracking technologies to operate the Platform, remember your session preferences, and analyze usage patterns. The categories of cookies we use are:

• Essential cookies: Required for the Platform to function. These cannot be disabled without preventing core services from working — for example, session authentication cookies that keep you logged in during your visit.
• Functional cookies: Used to remember your preferences (such as language settings) to improve your experience. These are enabled by default but can be disabled in your browser settings.
• Analytics cookies: Used in aggregated, anonymized form to understand how players navigate the Platform. fb773 uses only first-party analytics — no third-party advertising analytics networks.

10.2 You can control cookie settings through your browser. Disabling essential cookies will impair the functionality of the fb773 Platform, including the ability to log in. For more information on managing browser cookies, please refer to your browser's help documentation.

11. Your Rights Under the Data Privacy Act of 2012

As a Philippine data subject, you have the following rights with respect to your personal data held by fb773:

To exercise any of the above rights, please contact fb773's Data Protection Officer using the contact details in Section 15. We aim to respond to all valid data subject requests within thirty (30) days of receipt, as required by the Data Privacy Act.

12. Children, Minors & Age Restriction

The fb773 Platform is strictly restricted to individuals who are 21 years of age or older as required by PAGCOR regulations and Philippine law. fb773 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data belonging to a minor has been collected, we will immediately suspend the associated account and delete the data in question, subject to any overriding legal retention obligations. If you believe a minor has created a fb773 account, please contact our support team or Data Protection Officer immediately.

13. Security Measures

fb773 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and fb773's servers;
• Encrypted storage of sensitive personal and financial data at rest;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Multi-factor authentication for all fb773 internal systems handling personal data;
• Regular security audits and penetration testing by independent third-party security specialists;
• Intrusion detection and 24/7 security monitoring of platform infrastructure;
• Staff training on data protection obligations and information security best practices;
• Incident response procedures to detect, contain, and notify the NPC and affected players of data breaches within the timeframes prescribed by law.

While fb773 takes all reasonable precautions, no internet-based system can guarantee absolute security. You are encouraged to use strong, unique passwords and enable two-factor authentication on your fb773 account to further protect your data.

14. Changes to This Privacy Policy

fb773 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered Players via email notification and/or a prominent notice on the fb773 Platform at least seven (7) days before the amended Policy takes effect, except where immediate changes are required for legal or security reasons. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the fb773 Platform after an amended Policy becomes effective constitutes acceptance of the revised terms.

15. Contact Information & Data Protection Officer

For any privacy-related inquiries, data subject access requests, or to exercise any of your rights under the Data Privacy Act of 2012, please contact the fb773 Data Protection Officer:

• Live Chat: Available 24/7 via the chat widget on the fb773 Platform at fb773.vip
• Email: [email protected] — please use the subject line "Privacy / DPO Request" for efficient routing
• Response Time: fb773 aims to acknowledge all privacy requests within forty-eight (48) hours and resolve valid requests within thirty (30) days

If you are not satisfied with fb773's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for overseeing compliance with the Data Privacy Act of 2012.